Queue / Customer Flow Management

Less time waiting in line

Shorten wait times
Provide faster response to customers
Enhance levels of service
Increase revenue

Built-in management reports
Easy to measure performance
Remotely monitored and updated
Minimal maintenance

7000000+

QueueKiosk check-ins!

Contact us today for a no-obligation price quote and consultation!

DynaTouch’s queue management solutions provide a simple, secure, self-service system designed to eliminate the paper sign-in sheet. We can supply you with our complete QueueKiosk™ solution that includes secure, robust kiosk hardware powered by our TIPS™ Kiosk Management Software. Or, if you don’t have a need for a kiosk, we offer Q’ssential™, which provides all the same benefits of QueueKiosk, minus the hardware.

Queue Management Software

QueueKiosk and Q’ssential both offer the same software features to help you manage customer flow, make data-driven decisions, and decrease lobby congestion.

Cloud-based admin portal
Appointment scheduling integration
QR codes for on- and off-site check-ins
Configurable web-based user interface
Advanced data reporting
Remote monitoring and updating
Customer and staff notifications
Text message alerts to customers
Web and mobile accessibility

Status Boards / Wall-Mounted Digital Displays

Queue management solutions typically include a “Status Board”, which is a digital display listing customers in the queue that are ready for service with their registrar assignment. The monitor also accommodates an area to display a “Now Serving” list, average wait times, or a digital message/news to the customers.

Read About Our QueueKiosk Projects

DynaTouch Launches Major QueueKiosk™ Update

September 5, 2022

Since its initial deployment in 2017, QueueKiosk has become… read more

DynaTouch Achieves Another Milestone with QueueKiosk™

November 23, 2020

DynaTouch reached another major milestone with QueueKiosk™… read more

QueueKiosk™ helps Air Force protect health and safety while maintaining continuity of operations

May 13, 2020

With the spread of COVID-19, our society has experienced many… read more

Helpful Data Points That Improve Customer Check-in Experience

February 18, 2020

When it comes to customer experience, there’s more to consider than… read more

TIPS™ Kiosk Management Software

All TIPS kiosks are powered by TIPS Kiosk Management Software, our proprietary secure browser / lock-down software which:

Manages user sessions and day-to-day interaction
Restricts access to unauthorized sites
Logs system ‘heartbeat’
Tracks and reports usage statistics
Allows for remote updates on any day at any time
And much, much more!

TIPS software has already been approved to operate on some of the most secure healthcare and government networks that exist, including the Military Health System and Defense Health Agency, VA, SSA, FBI and others.

TIPS kiosks also come with a subscription to TIPS Cloud™, our password-protected cloud-based Customer Service Center, where authorized administrators can view system status, view and print system usage data, sign up to receive automatic email reports, upload new screen savers, manage authorized URLs, and submit content change requests.

QueueKiosk Hardware Options

Whether you prefer a floor-standing or countertop design, we recommend the following hardware options for your QueueKiosk™ solution. Enhance any of these options with a Wall-Mounted Status Board.

Our standard queuekiosk model: floor standing with keyboard.

Standard Floor Standing

19″ Monitor
54″H x 21″W x 18″D

Our slim, economy queuekiosk model: floor standing with a smaller footprint.

Economy Floor Standing

21.5″ Monitor
58″H x 14″W x 16″D

Countertop

21.5″ Monitor
29″H x 14″W x 16″D

Enclosures, Hardware, Services, & Support

All DynaTouch solution packages are designed to include the hardware, software, services and support needed for a fully-integrated, ready-to-run, turnkey system. Or, if you already have hardware or a preferred hardware vendor, just let us know!